The trust mark customers look for.
Southend Verified™ is reserved for cleaners on our top Verified tier — those who've passed every check and committed to staying accountable. It's a mark of distinction, not a participation badge. Verified status is available after manual review of required documents, including insurance and DBS evidence where applicable.
Southend Verified™
The mark of distinction
What it takes to wear the badge
Three things must be true at all times. Lose any one of them and the badge is removed.
Active Verified subscription
£24.99/mo (or £250/yr). Cancel and you keep access until the end of the period you paid for — then the badge is removed.
See pricingFour current documents
DBS, public liability insurance, photo ID and proof of address — all reviewed by our admin team and within their expiry dates.
Quarterly platform review
We re-check active cleaners every 90 days — customer feedback, lead-handling, document currency. Expired docs auto-remove the badge.
Enhanced DBS check
Current DBS certificate uploaded and verified by our admin team.
Public liability insurance
Active policy on file with issuer, reference and expiry tracked.
Photo ID
Passport or driving licence verified against the registered owner.
Proof of address
Recent utility bill or bank statement at the registered address.
Why other tiers don't carry the badge
Earn the mark of distinction.
Start free, upload your documents, then upgrade to Verified when you're ready. We'll guide you through ID, DBS, insurance and address checks — and your badge appears the moment you pass.
Common questions
Verified badge questions
How does a cleaner earn the Southend Verified™ badge?
A cleaner must be on the Verified subscription tier (£24.99/month or £250/year) AND have four current documents on file — enhanced DBS, public liability insurance, photo ID and proof of address — reviewed and approved by our admin team.
Can a cleaner get the badge just by uploading documents?
No. Documents alone never grant the badge. The Verified subscription and verified documents are both required. If either lapses, the badge is automatically revoked.
How often are Verified cleaners re-checked?
Every quarter. We re-review documents, check expiry dates and confirm the subscription is active. Anything out of date pauses the badge until it's resolved.
What happens if a cleaner cancels their subscription?
They keep full access until the end of the paid period, then drop to the Listed tier. The Verified badge is removed automatically by our billing webhook at that point.